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Communications

We have partnered with leading communications companies across the globe.  Armed with our experience in systems, techniques and disciplines, our clients have been able to meet the competitive demands of their industry.  They have been able to adjust to change, improve customer loyalty, value and service, and dramatically improve their bottom line - with results that have been measurable and sustainable.

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CASE STUDIES

  • Avaya achieves performance improvements

    Avaya, Inc. presented Alexander Proudfoot with a particularly challenging assignment: assist implement changes in their sales and provisioning organizations to improve the performance of both whilst driving further cost savings and revenue enhancements. Read More >

  • Telecom giant partners ring up benefits of $117 million

    Telecommunications provider engaged Alexander Proudfoot to assist in improving performance within its residential call centers, broadband billing centers, and network support services. Read More >

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